Privacy Policy

Information We Collect

When you submit a contact form or otherwise communicate with us, we may collect information such as:

• Name
• Email address
• Phone number
• Information you provide in your message

We also automatically collect certain technical information when you visit our website, including your browser type, device information, pages visited, approximate location, referring website, and general website usage information.

How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Schedule and provide pool services
• Improve our website and customer experience
• Measure the effectiveness of our marketing campaigns
• Communicate with you regarding requested services

We do not sell your personal information.

Analytics and Website Tracking

To better understand how visitors use our website, we use the following services:

Google Analytics

We use Google Analytics to understand website traffic, measure conversions, and improve our website.

Meta Pixel

We use Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns and to better understand how visitors interact with our website after clicking our advertisements.

Microsoft Clarity

We use Microsoft Clarity to better understand how visitors use our website through anonymous session recordings, click maps, and heatmaps. Clarity helps us identify usability issues and improve the overall customer experience.

Clarity masks sensitive information entered into forms and is used solely to improve our website.

Cookies

Our website uses cookies and similar technologies to:

• Remember website preferences
• Analyze website traffic
• Measure advertising performance
• Improve website functionality

You can manage cookies through your browser settings.

Third-Party Services

We use trusted third-party providers to operate our website and marketing, including:

• Google
• Meta
• Microsoft

These providers may process information according to their own privacy policies.

Data Security

We use reasonable administrative and technical safeguards to protect the information you provide. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to:

• Request access to your personal information
• Request corrections
• Request deletion of information, where applicable
• Ask questions about this Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact:

• TIKI TIDES
• Email: Service@TikiTidesPools.com
• Phone: (346) 670 - 5016